LinSM

Service Management is to prioritize actions or services that bring value to the business of the company, creating tools and processes of organization. This approach aims to increase the quality of service delivered to businesses, but also the responsiveness and agility of the SI, while controlling costs associated with it. LinSM is a set of Open Source tools to improve the service management of your company, thanks to centralized management and effective .

Features:

 Asset Management (Fleet)
 Dynamic inventory (hardware discovery)
 Configuration management (CMS - Configuration Management System)
 Management services (Services portfolio, life cycle management) ..
 Service Desk: incidents, problems, requests (ITIL) - Opening of an incident, liaising with the management and supervision
 Remote control
 Supervision, Hypervision Management Logs
 Télédéploiement automated - Multi-OS Installation, installation report, state of

Our approach: The Federated CMDB.
The Configuration Management Data Base data federation means of connectors between the tools of asset management (Asset Management) and monitoring (supervision, Logs, Alerts, etc.).. This architecture avoids develop or redevelop a heavy monolithic and that would be quickly outdated. This flexible architecture can reduce development time by relying on existing open source projects in a spirit of use of standards and pooling of efforts and code consistent with the spirit of freedom.

Why choose LinSM offers?

 Unified Web Interface
 Industrialized solution
 Features
 Open Source Software
 Multi platform (Windows, Unix / Linux, MacOSX)
 Sustainable and scalable solution